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Air Connection

Updated 2026-10-28 · 1,108 reviewed · 117 listed · Scored from 112 Google reviews · How we rank ›

4.3(112) 77 composite score See reviews on Google ✓ Google-verified Publishes prices
Aircon RepairAircon InstallationCommercial & Industrial AirconAircon Servicing & Cleaning24/7 Emergency Callout

Google-verified112 Google reviews14 years (homepage); since 2011 (About Us)

Air Connection
Location
Sembawang, Singapore
Services
Aircon Repair, Aircon Installation, Commercial & Industrial Aircon
Reviews
112
Ranking
#14 in Aircon Repair
Best for
Homeowners wanting honest servicing and clear diagnosis, including Daikin, MHI and Mitsubishi units

Google Business Profile is the source for the business data shown here, last checked 2026-10-28. Details taken from their website were fetched 2026-10-28.

What do customers say?

Most recent reviewers say the crew arrives on time, explains faults plainly, and avoids hard selling. Several praise fast replies to messages and fair prices on servicing and installs. One recent one-star review describes a repair delayed by missing parts and a deposit request.

Reviewers mention Albert, Soo, Kevin, Sheng and Joselin by name. Jobs range from routine servicing and compressor cleans to a full System 4 installation and an MHI unit. A few note the team stays tidy and cleans up after the job.

Praised for
  • Punctual, professional technicians
  • No upselling on servicing and repairs
  • Thorough cleaning and tidy workmanship
  • Honest diagnosis on complex faults
Watch-outs
  • Parts delays and deposit requests on a repair quote
  • Diagnosis disputed by a second technician in one case
punctualprofessionalfair-pricingtransparent-quoteskilled-technicianfast-responseclean-workmanshipgood-communicationthorough-cleaninghelpful-adviceregular-maintenancenew-installation-renovationhdb-homeownersupselling
Best for: Homeowners wanting honest servicing and clear diagnosis, including Daikin, MHI and Mitsubishi units
Think twice if: Parts-dependent repairs may take longer, and some ask for a deposit before parts arrive.

What stands out?

  • Punctual technicians who explain faults clearly
  • No upselling reported on servicing visits
  • Handles Daikin, Mitsubishi and MHI units
  • Fast response on messages and bookings

Worth knowing

  • Reviewers name technicians Kevin, Albert, Soo, Sheng, Boon and Joselin
  • Diagnosed a faulty thermistor on a Daikin unit after other quotes differed
  • Website lists basic maintenance from $50 for one unit
  • Samsung Authorised Service Partner (per their website)
  • Operating since 2011 per their About Us page

What reviews say by service

Aircon Servicing & Cleaning
Reviewers praise thorough cleaning and no pushy upselling on routine servicing.
Aircon Repair
Fault diagnosis praised; one recent review faults parts delays and a deposit request.
24/7 Emergency Callout
One reviewer got same-night troubleshooting by WhatsApp at 3am, with no booking needed.

How it compares

  • Rated 4.3 against a 4.46 average across the 65 aircon repair businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 55
Review volume 89
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
89
4
4
3
1
2
3
1
15

Frequently asked questions

Do they do basic servicing for multiple units?
Their website lists basic maintenance packages from $50 for one unit, $70 for two, $100 for three and $130 for four, all before GST.
Do they work on Mitsubishi Heavy Industries units?
A reviewer says the technicians serviced their MHI units and handled a waterfall fault.
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Last updated 2026-10-28